Keep Growing Mastermind Coaching Agreement
Thank you for your interest in working together. Please read this information carefully.
The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
This Agreement is being made between Amy McDonald (“Coach”) and the purchaser of this program (“Client”). We both legally agree to the following:
You have enrolled in the Keep Growing Mastermind Monthly Membership program the investment price of $800 AUD per calendar month. The inclusions of your coaching and mastermind package or program are as outlined on the website.
As your Coach, my role is to:
· Be on time and prepared for each Session.
· Offer support and accountability throughout the Program.
· Help you stretch and focus on the homework and action steps you need to take towards your desired outcome.
· Answer any questions you may have as they arise.
As the Client, it is your responsibility to:
· Show up for each Session on time without distractions.
· Give 100% of your effort and fully commit to the Program.
· Come prepared for each Session.
· Be open to new ideas.
· Come to each Session willing to stretch and grow.
· Approach each Session with a beginner’s mindset and prepared to get the most out of it.
· Complete the homework and action steps between Sessions.
· Promptly provide payment for the Program.
· Ask any questions you may have as they arise.
Scheduling Your Private Intensives.
Contacting Me: Please note the Keep Growing Mastermind does not include email coaching support from me. Questions asked via emails regarding coaching or business related matters will be redirected to the group calls or private intensives. Again, the Keep Growing Mastermind does not include email support. Where you have program inclusion or scheduling questions, I will do my best to respond to phone calls or email inquiries within twenty-four (24) - forty-eight (48) hours Mondays through Fridays. On weekends and holidays, I will reply to your e-mail the next business day.
Scheduling Your Private Intensives: All of you sessions will be arranged at the beginning of the program by working with a member of my team via firstname.lastname@example.org. I will call you at the start of our Sessions, either via Skype or zoom or other (upon agreement). We both have busy schedules, and I take pride in not keeping you longer than planned. We both agree to do our best to start and end each Session on time.
Cancellation or Rescheduling: If you need to cancel or reschedule a Session for any reason, you must do so twenty-four (24) business hours in advance via email to email@example.com; otherwise, you will forfeit that Session and will not be able to reschedule it, unless a last minute emergency arises and you contact me by e-mail at firstname.lastname@example.org to let me know of the nature of the emergency. If I specifically offer you the opportunity to reschedule the Session, the rescheduled Session must be made up within two weeks of the original booked in date or it is forfeited.
Group Coaching Calls:
You will be advised of the times and dates of all group coaching calls well in advance. If you are unable to attend the calls live you can lodge questions in advance via the Facebook Group Events pages. Recordings of the calls will be made available for you to listen to after the call is complete.
Investment and Payment.
Payment: Your investment in the program is as per the website or any payment agreed to and made through Moonclerk/Stripe. Your membership involves a recurring payment of a fee, payable on the 11th of the month each month.
Authorization and Receipt: When paying through Moonclerk/Stripe, you give me permission to automatically charge your credit or debit card as payment for your Program for which you will receive an electronic receipt.
Missed Payment: In the event that your payment is not received during enrolment in the Program, the Program will not begin until the investment has been received. If you miss a payment during your Membership period, your inclusion in the Program will be suspended until your payment is received.
Refunds: I want you to be happy with your Program. However, because I will have invested considerable time and effort in your Program, if you decide to withdraw at any time for any reason whatsoever, no refund will be provided for any previous payments made.
Cancellation of Membership: Unless you notify us, via email to email@example.com on or before the final business day of the month prior that you want to cancel or do not want to automatically renew your membership for the following month, you understand it will automatically continue and you authorise me (without notice to you, unless required by applicable law) to collect the then-applicable fees and any taxes using the credit or debit card you have provided via Moonclerk/Stripe.
We will keep all information exchanged during the Program in strict confidentiality. I am prohibited from disclosing protected confidential information to anyone else without reason to know such information, except as when required by law or upon written authorization by you.
Intellectual Property Rights.
I retain all ownership rights to the materials provided to you through your participation in the Program. The copyrighted and original materials shall be provided to you for your individual use only and with a single-user license. You are not authorized to share, copy, distribute, or disseminate any materials received from me electronically or otherwise without our prior written consent. All intellectual property, including the copyrighted Program materials, shall remain my sole property and no license to sell or distribute our materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials.
Personal Responsibility, Disclaimer & Release of Claims.
Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for your health and well-being and all personal and career/business decisions made before, during and after your Program. I have used care in preparing the information provided to you, but all of my information, programs and services are made available to you as self-help tools for your own personal use related to your life and career, and for informational and educational purposes only. You accept full responsibility for all of your choices, actions and results, and expressly assume the risks of the Program for your use, or non-use, of the information provided by us to you. You also understand that you are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.
Disclaimer: You acknowledge that I am supporting you in my role exclusively as the Founder of ‘Amy McDonald’. In this role, I serve solely as a life and business coach, providing development and coaching for educational and informational purposes only. I do not provide medical, financial or legal advice. You agree that you are personally responsible for your results, and that while I serve as your guide, your success depends primarily on your own effort, motivation, commitment and follow-through. You accept and understand that results differ by each individual, and as with any career/business-related program, specific results cannot be guaranteed. By signing this Agreement you are consenting to this Disclaimer.
Release of Claims: I will not be held legally responsible for the information that you request or receive through this Program. By signing this Agreement, you assume all risks and fully and completely hold harmless, indemnify and release me and any other of my employees, shareholders, directors, staff, consultants, agents, or anyone affiliated with me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against me, arising from your participation in or in any way related to the Program, unless arising from the gross negligence on my part.
Other Important Terms.
Termination: Either of us may terminate this Agreement with seventy-two (72) hours written notice to the other. E-mail notification is permissible and sufficient to the e-mail addresses as set forth at the end of this Agreement. All Investment and Refund Policy terms as written above in this Agreement, and all of the terms of this Agreement, will still apply even after termination.
Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.
Governing Law: This Agreement shall be construed according to the laws of the State of Victoria, Australia and both parties shall comply with all ordinances, regulations and rules of the State of Victoria.
Dispute Resolution: It is hoped that should we ever have any differences, we could be able to work them out through a phone conversation or e-mail correspondence. However, should a dispute ever arise between us, you agree now that the only remedy that is available to you, or that can be awarded to you, is full refund of your Payment. No award of consequential or of any other type of damages may be granted to you.
Non-Disparagement: In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, designed to disparage the Program or me.
By accepting this Agreement, we are both acknowledging that we have read, understand, agree to and accept all of the terms in this Agreement. Your Program will not begin until acceptance of this document has been received, and payment has been made.